Privacy Policy

This Privacy Policy describes how we collect, use, and share your personal information when you use our website, services, or interact with us offline.

By using our services, you agree to the practices described in this Privacy Policy. If you do not agree, please discontinue use of the service.

We collect the following categories of information:

A. Information You Provide Directly

• Name
• Billing and shipping address
• Email address
• Phone number
• Payment information (processed securely via third-party payment processors; we do not store full card details)

B. Information Collected Automatically

• IP address
• Browser type and device information
• Pages viewed and actions taken on the site
• Cookies and tracking technologies

C. Order Information

• Purchased products
• Transaction history
• Shipping and delivery details

We use your information to:

• Process and fulfill orders
• Communicate with you about your purchase
• Provide customer support
• Improve our website, products, and services
• Prevent fraud and ensure site security
• Send marketing communications (only if permitted by law or consented to)

We do not sell personal information for monetary value.

We may share your information with trusted third parties, including:

• Payment processors
• Shipping and logistics providers
• Website hosting and IT service providers
• Marketing and analytics providers (e.g., advertising platforms)

These service providers are only permitted to use your information to perform services on our behalf.

We use cookies and similar technologies to:

• Maintain website functionality
• Analyze website traffic and usage
• Personalize user experience
• Support marketing and advertising efforts

You may disable cookies through your browser settings; however, some features of the site may not function properly.

Depending on your state of residence, you may have the right to:

• Request access to your personal data
• Request correction or deletion of your data
• Opt out of marketing communications
• Opt out of the "sale or sharing" of personal information (if applicable under state law)

To exercise these rights, contact us at: support@atozgemsauction.com

We retain personal information only as long as necessary to:

• Fulfill the purposes outlined in this policy
• Comply with legal obligations
• Resolve disputes and enforce agreements

We implement reasonable administrative, technical, and physical safeguards to protect your personal information.

However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

Our website may use third-party services (such as payment processors, analytics tools, and advertising networks). These third parties have their own privacy policies governing their use of your information.

We are not responsible for the privacy practices of these third parties.

Our services are not directed to children under 13, and we do not knowingly collect personal information from children.

If applicable under state privacy laws, you may request that we do not sell or share your personal information for targeted advertising purposes.

To submit such a request, contact us at: support@atozgemsauction.com

We may update this Privacy Policy from time to time. Updates will be posted on this page with a revised "Last Updated" date.

If you have any questions about this Privacy Policy, you may contact us at:

support@atozgemsauction.com